Is TW3 and terrywilson3.com a SCAM?
One of the hard things about being in business and owning your own business is dealing with customer and client conflicts. It’s unfortunate but it’s just part of the deal. You can’t take all of the good that entrepreneurialism offers and not be willing to deal with some of the bad that comes along with it.
I am of the opinion that ALL REVIEWS both good ones and bad ones are valuable. As I blogged about a few weeks or so they can really be a huge asset to you if you allow them. I typically try not to get involved with directly responding to negative reviews simply because I don’t really think there’s value in doing so many times. The person making the charge isn’t going to change their mind. The person reading the review can only try to discern from limited information either perspective is giving, and the person receiving the review is just going to come off as defensive, dismissive, or demeaning to the reviewer. So it really is a tough and delicate situation to navigate.
Admittedly this part of the business has always been the toughest for me. Why? I put my heart and soul into this business. I believe in what we do so much I put my name on it. I am excited about how my life was turned around and financially saved by the very tools and training we offer. I am thrilled to see other people over the past 11 years find the same success I have. So when another person buys our platform, spends 3 hours reviewing the cursory videos within the package, and then demands a refund and claims you’re a fraud or scam because as you’ve already verifiably told them can not and will not give a refund, responding with any sense of graciousness is difficult. Nevertheless, here is my attempt at doing that very thing, responding with grace.
I’m responding because I’ve had about 5 reps address this particular review because it is just so fraught with mistruths, distortions, and complete fabrications. It is my hope this will serve as a resource and training for both my sales reps, trainers, and potential clients considering on-boarding with us. I pray people will hear it and receive it within the intentions I had when I produced it.
Notes from Video;
- All positive reviews left by members of TW3 can be verified and contacted by those considering our products and business
- Everything we do is in writing at terrywilson3.com/faq
- Everything I say is recorded and can be pulled up on demand online anytime
- Everything I say and do is under my name