Responding to Negative Reviews about terrywilson3.com & TW3

Is TW3 and terrywilson3.com a SCAM?

One of the hard things about being in business and owning your own business is dealing with customer and client conflicts. It’s unfortunate but it’s just part of the deal. You can’t take all of the good that entrepreneurialism offers and not be willing to deal with some of the bad that comes along with it.

I am of the opinion that ALL REVIEWS both good ones and bad ones are valuable. As I blogged about a few weeks or so they can really be a huge asset to you if you allow them. I typically try not to get involved with directly responding to negative reviews simply because I don’t really think there’s value in doing so many times. The person making the charge isn’t going to change their mind. The person reading the review can only try to discern from limited information either perspective is giving, and the person receiving the review is just going to come off as defensive, dismissive, or demeaning to the reviewer. So it really is a tough and delicate situation to navigate.

Admittedly this part of the business has always been the toughest for me. Why? I put my heart and soul into this business. I believe in what we do so much I put my name on it. I am excited about how my life was turned around and financially saved by the very tools and training we offer. I am thrilled to see other people over the past 11 years find the same success I have. So when another person buys our platform, spends 3 hours reviewing the cursory videos within the package, and then demands a refund and claims you’re a fraud or scam because as you’ve already verifiably told them can not and will not give a refund, responding with any sense of graciousness is difficult. Nevertheless, here is my attempt at doing that very thing, responding with grace.

I’m responding because I’ve had about 5 reps address this particular review because it is just so fraught with mistruths, distortions, and complete fabrications. It is my hope this will serve as a resource and training for both my sales reps, trainers, and potential clients considering on-boarding with us. I pray people will hear it and receive it within the intentions I had when I produced it.

Notes from Video;

  1. All positive reviews left by members of TW3 can be verified and contacted by those considering our products and business
  2. Everything we do is in writing at terrywilson3.com/faq 
  3. Everything I say is recorded and can be pulled up on demand online anytime
  4. Everything I say and do is under my name

8 thoughts on “Responding to Negative Reviews about terrywilson3.com & TW3

  1. Bergeron

    It,….has become so cliche in our society when one of ‘limited’ mindset, ‘unfamiliarity’ or lack of knowledge chooses to judge anything not knowing the TRUTH…. as with TRUTH, you can count on it ALWAYS exposing itself…. As with Science, it has proven this to us over and over…. the world is not flat. as with Jesus…. they thought he was a scam too.

  2. Ted Heims

    The only thing I may have added is the fact that every single company in the world has their naysayers. Apple is one of the most respected companies in the world regardless of whether you like their products or not, yet if one does a search on apple, one will find thousands of negative reviews. Pick a company, it comes with the territory. Some negative posters are scammers themselves, some, believe it or not, are the competition. Short & long of it, for as long as you’ve been around, to only have that many negative reviews is a testament to the validity of the TW3 organization.

  3. Chris Miller

    I just wanted to let you know that I posted a detailed comment on that guy’s youtube review. I did it more for me than for you brother, but I did it. Below is the copy for your information and reference:

    My name is Chris Miller. I am a recent TW3 member. I like to keep an open mind in all things, politics and religion included, but you are misrepresenting this program pretty hard here friend. First off, you refer to this company and its offerings as a scam. Scams take and don’t give back. This company does. I have been with the company since Dec. 2018 and I have made well over what I imagined possible with the tools and the training provided.

    I have come out of crushing debt, overcome the financial effects of divorce, and now pay the $30K/annual tuition for my son’s school all from the benefits of signing on with TW3. That is not what Scams do, they take and don’t give back. You also state that the info is outdated. It is true that some of the videos are, but others are on the cutting edge of now. Terry doesn’t take the videos down, only adds more. If you took the time to look around a bit you might have noticed that. In business, things change all the time. What works today may not work tomorrow. Terry is very good at updating things as they change.

    You really are doing yourself a dis-service by closing off your mind to the possibilities of what you could do with this if you had given it a chance. But maybe you were right to get out. I don’t know. What I do know is that you could have done well with TW3 if you had put 1/3 of the effort into learning and using it to your advantage in business as you are in putting it down. I don’t re-sell any TW3 products, but I did put my money down ($4,064 so far to be exact) as you did. I attend the training meetings, but do not recall seeing you at any. All I do is use the information and the tools to my advantage in my own business and they have made me well over 35x my investment this first year alone. I am not some guru, nor am I a billionaire with nothing but free time on my hands to do this with. I am 100%, no holds barred, unstoppable however. That is where we differ. I looked for the ways I could use this to my advantage, and then went after it until I had those advantages. You did not, and you need to ask yourself why.

    I am no more special than anyone else, and I have made a good living this year thanks to this company. You want to tear down my income because you were too lazy to go to work? What is that? I see the background there of you in your little apartment. I am judging. If you put more effort into working on your future instead of messing with mine, you might get out of there and start living a life. TW3 feeds my family. TW3 pays my mortgage. TW3 got me out of debt. TW3 ROCKS! When you mess with their ability to work, you mess with my ability to provide for my family. Don’t mess with my family friend. It isn’t right.

    You probably won’t have the stones to let this comment stay here. It goes against your agenda. Either way, just do yourself a favor and reflect on what I’m saying. This advice will serve you well in life if you follow it.

  4. Sara Jones

    Wow Chris, that was very inspiring! You are right that he damages our ability to earn, assuming anyone who watches him believes it. I had the unfortunate experience of a client bringing that video to me, so he could do damage if one doesn’t know how to discount him. I did, but it made me mad I had to, which is why I commented on his video. Such is life I suppose, but in my older age and our current political climate I’m more inclined than ever to push back. I keep thinking: Jesus was not a wimp! Nice response to you as well Terry.

  5. GEN

    It’s so very SAD HE QUIT BEFORE HE GOT STARTED! Otherwise, he would have realized YOUR PROGRAM is EXACTLY WHAT HE HAD BEEN SEARCHING FOR to accomplish his goals; an ALL-IN-ONE, cost-effective back-office to keep his monthly overhead down ….IT’S THE REASON I JOINED. I had the online knowledge of doing what your program offers, on an individual basis. I know how much time and expense it saves me per month by having YOUR PROFESSIONAL BACK-OFFICE SETUP! No one had to ‘SELL ME’… I was making 6 figures doing what your program offers, only now it is easier….THANK YOU for ‘SIMPLICITY’ and the OPPORTUNITY to have you TEACH us the ‘EVER CHANGING’ ONLINE TECHNOLOGIES. …..GEN B.

  6. Jason Kelly

    Terry you are way too kind in your response here mate. This guy is a fraud and the the only person who has been scammed is TW3. Listening to what the confused chap said here he admits to seeing what was offered, deciding to buy something for his business, then deciding after less than 24 hours he wanted a refund. So what he was told by you and his trainer didn’t matter. What a scum bag.

    You are everything you appear to be my friend. I would have been way more aggressive in dealing with the scoundrel. You are a true gentleman and kind soul. I’m sure you make your parishioners proud. Keep up the good work my friend!

    Ciao –
    Jason Kelly
    TW3 Rep

  7. Jessica R

    People like this just irritate me. Never their fault, always someone else. I doubt this guy could keep a job bagging groceries at a local grocery store. Good Lord. You’re a more patient man than me Mr. Wilson. What a clown!

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